ROKUJURO Posted January 20, 2014 Report Posted January 20, 2014 Gentlemen, I am not sure this is the right department to write in, but I found no better. Very recently, I bought a book from Grey Doffin. Although well packed, the parcel and book arrived in damaged condition. I informed Grey and added some photos of the damage. He immediately refunded me the complete sum, postage included, without even awaiting a confirmation of the assurance of the transport firm USPS. As a plus, I could keep the book, which is still readable. I think this is an extremely fair and generous service - you cannot expect to be treated in a nicer way! I feel this is worth to be mentioned here! Thumbs up-smilie and ! Quote
Clement Posted January 20, 2014 Report Posted January 20, 2014 Too much generosity I also deal recently with Grey Doffin and i will do it again for sure ; we can rely on him. Quote
raven2 Posted January 20, 2014 Report Posted January 20, 2014 Every piece I have gotten from Grey has been as advertised and he has been very easy and prompt to deal with. Quote
Marius Posted January 20, 2014 Report Posted January 20, 2014 Grey is one of those really great dealers out there. I have bought books, tsuba from him, always a great experience. Quote
Gilles Posted January 20, 2014 Report Posted January 20, 2014 You are right, Grey is really a nice fellow and I have always been very happy with all the books and tsuba I bought from him. :D :D Quote
celt72 Posted January 20, 2014 Report Posted January 20, 2014 I also just bought my first book from Gray, and it won't be the last! It was a great experience from start to finish. Quote
Surfson Posted January 21, 2014 Report Posted January 21, 2014 I have purchased from Grey too, and have nothing but good things to say. And while we are having a Doffin Love-fest, let me say that I first learned to read sword kanji from his flash cards many years ago and still use his printed version of the book listing published oshigata for swordmakers. Thanks Grey for everything!!! Cheers, Bob Quote
b.hennick Posted January 21, 2014 Report Posted January 21, 2014 Grey is the author of the index to Japanese sword literature which is on the JSSUS Web site and has a link on messageboard. I too buy from Grey. He is the book addict's friend. Quote
Dr Fox Posted January 21, 2014 Report Posted January 21, 2014 I will also add praise where it's due! Grey was kind enough to listen to a suggestion on tuba, he took extra time out to add dimensions to his sales descriptions. I know where I will be shopping for my future projects. Quote
Soshin Posted January 21, 2014 Report Posted January 21, 2014 Hi Everyone, Never had problems with USPS but I agree Grey is a great guy to deal with. Quote
cisco-san Posted January 21, 2014 Report Posted January 21, 2014 I have very good experience with Grey too - highly recommended seller!! :D Quote
Frank Reile Posted January 22, 2014 Report Posted January 22, 2014 I would also like to say that I was very pleased with the set of books that I had purchased from Grey. He was very pleasant and knowledgeable. The books were packaged very well. I will definitely be buying from him again. : :D Frank R Quote
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