So 1st, this is not about disbelieving or distrusting a seller, on the contrary I have no doubts in that area. ( just wanted that aspect eliminated).
so around a month ago I had several communications with a Tsuba collector / dealer on this group, he was very helpful in answering my questions and helping me choose my 1st Tsuba from his collection. ( intending it to be a Christmas present to myself that my children were buying for me).
promptly I received proof of posting with a DHL tracking number along with photos of the package.
a few days latter I checked with the courier DHL website to find it was in their system and on-route originally posted on the 24/11/22.
the German DHL site shows extensive route check off points but the train ends on the 1/12/22 stating on route to destination countries counterpart.
that is the last entry and nothing since!
I have used the link on the site to request help which has not yet been answered.
I’ve discussed with the seller who I has been as reasonable as can be expected with the suggestion of worse case scenario he will give me a refund, at the moment we have simply mutually agreed to wait a little longer in hope it will turn up.
now the obvious, yes there have been Royal Mail strikes covering no more than a couple of days here and there, DHL actually show a graphic on there site showing destination country ( here in the UK ) are experiencing strikes, quite how Royal Mail strikes effect DHL I’m not sure ?
so I’m at a loss now other than to accept a refund quite what else I can do as I’m getting no response from DHL.
has anyone experienced similar? How long would you expect to wait for a delivery from Germany to UK ?
any comments ?