What I find surprising is that a collector/dealer did not notice a chip to the kissaki mune…..the kissaki is one of the first things you look at very closely.
Also the mune ware are clearly visible…ok, not massive but they are there.
That rust looks to have pitting, ok again not a massive area but does not look a few weeks old imo, especially as the sword was shipped oiled.
And afaik an Iai koshirae is not an assembly of Frankenstein adapted parts but one that can be safely used for Iai
As said above….lessons to be learned by both parties.
A dealers reputation is hard won and easily lost.
Buyers have to ignore all the sales BS and focus on asking the questions that are not answered in descriptions.
Bottom line…..if you are going to buy from images you’d better know and be able to trust the seller.
……and the best way to deal with a rightfully aggrieved customer is to apologise and refund his money….as Alex says above.
But then I’m very “old school” with an exaggerated sense of transparency and fair play.