I got this answer from them:
Thank you for you inquiry. We are glad to know your interest in Shoyeido products.
There are some stores that carry some of Shoyeido items but we are not sure about the stock situation for today. Please let us know your request items so that we can check the sale situation in Europe. Or, we do arrange Overseas shipping. Making an order from overseas is available via Email. Please see the below for the procedures to order; *Order Email: overseas@shoyeido.co.jp Please provide us -Order items (Item no. OR Name of product) & Order quantity. -Shipping Adress -Telephone No. for the shipping label Here is the website to see Shoyeido collection. http://www.shoyeido.co.jp/english/products/index.html We will send you Invoice for you to review order items and price. *Freight At cost of Express Mail Service (EMS by Japan Post). *Payment Advanced payment in JPY only. Credit Card - Online payment (URL will be sent.) *Cutoms duty Import custom duty and VAT must be paid by Importer, if any. *Aromawood(Agarwood) and Charcoal are NOT available to export. Feel free to ask if you have any concerns or questions. Thank you & Best Wishes, Ryoko *************************** Shoyeido Incense Co., Overseas Division Ryoko Nagumo(Ms.) overseas@shoyeido.co.jp tel: 81-75-212-5590 fax: 81-75-212-5595 www.shoyeido.co.jp www.shoyeido.co.jp/english/